Learn exactly how your personal data is collected, used, and protected — all laid out clearly and transparently. At kcd2, your privacy is our top priority.
Kcd2.click ("kcd2", "we", "us") is a trusted online betting and gaming platform for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use kcd2, why we collect it, and how we keep it secure.
By using the kcd2.click website, mobile app, or any of our services, you are considered to have read and accepted this Privacy Policy. This policy is part of our Terms & Conditionsmust be read together with.
Our commitment: kcd2 never sells your personal information. Your data is used solely to improve your experience and meet legal obligations.
This Privacy Policy applies to all kcd2 services — including the website, app, Sports Betting, casino, jackpot, live games, and any new services launched in the future.
Kcd2 collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | When It's Collected | Requirements |
|---|---|---|
| Name, date of birth | At the time of registration | Mandatory |
| Mobile number, email | At the time of registration | Mandatory |
| National ID / Passport | During KYC verification | Mandatory |
| Address & postcode | During KYC verification | Mandatory |
| Payment details (bKash/Nagad number) | During deposit/withdrawal | Mandatory |
| Selfie / live photo | During enhanced KYC verification | Optional |
When you browse or use kcd2, our systems automatically collect certain technical information, such as:
We never store your bank password, PIN, or full card number. Payment details are always kept in encrypted form.
Kcd2 uses your information only for specific, legitimate purposes. Each use is clearly outlined below:
Please note: kcd2 never sells your data to advertisers or third parties. Your privacy is at the core of how we do business.
Kcd2 uses cookies and similar technologies on its website and app to enhance your experience and keep the platform running properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Until end of session |
| Functional Cookies | Remembering language preferences and layout settings | 1 year |
| Analytics cookies | Understanding traffic statistics and user behavior | 2 years |
| Security Cookies | Fraud & Bot Detection | 30 days |
You can manage or block cookies through your browser settings. Keep in mind that disabling essential cookies may affect some core features of kcd2.
We use industry-leading technology to keep your data secure at kcd2. Our privacy protection framework is outlined below:
Security Notice: kcd2 will never ask for your password or OTP via email or SMS. If you receive any such message, immediately support@kcd2.clickto report it.
Kcd2 retains your data only for as long as necessary. Any data that is no longer needed is securely deleted after the specified retention period.
| Data Type | Retention Period |
|---|---|
| Account information (active accounts) | For as long as the account remains active |
| Transaction History | 5 years after account closure |
| KYC Documents | 7 years after account closure |
| Customer Support Conversations | 3 years after last contact |
| Marketing Preferences | 1 year after unsubscribing |
| Technical logs | 18 months |
In some cases, legal obligations may require us to retain certain data beyond the periods listed above. You will be notified separately if this applies.
As a kcd2 user, you have the following rights over your personal information:
You can request to see what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request that your data be deleted under certain circumstances.
You can request that we stop using your data for specific purposes.
You have the right to download a copy of your data.
You can opt out of promotional messages at any time.
To exercise any of the rights listed above support@kcd2.clickto send us an email. We will respond to your request within 30 business days.
Kcd2 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and official ID may be requested in cases of doubt.
If a parent or guardian discovers that their minor child has created an account on kcd2, they should immediately support@kcd2.clickto get in touch. We will promptly close the account and delete all associated data.
Kcd2 may update this Privacy Policy from time to time. For any significant changes, we will notify you at least 14 days in advance via email or in-app notification.
Continued use of the platform after any changes will be considered your acceptance of the updated policy. The date of the latest update is always displayed at the top of this page.
Keep your email address and mobile number up to date on your account so you receive policy change notifications on time.
If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us:
We take every request seriously and aim to resolve it within the designated timeframe. Your privacy at kcd2 is a commitment we stand by.
Every piece of your information is secure at kcd2. We have you covered on both the technology and policy fronts.